How Can I Track My International Order?

Nancy -

Our standard international shipping method is with DHL eCommerce. Once your order has left the warehouse, you will receive a shipping notification email which includes your tracking number. It can take 1-3 days for your tracking to update.


DHL eCommerce will update tracking as your order progresses. Once the package is in your country, it will be transferred to the local post for delivery. Your DHL eCommerce tracking page will display the tracking number for this secondary courier, which you may use to see additional tracking details for your order.  


If it has been more than the standard transit time since your order shipped, and your tracking still reflects no update, please notify us! You may reference our standard transit times for your country on our Shipping page.

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