How to Change an Order

Nancy -

You have placed your order, but just realized something is not quite right! No worries, mama, we may be able to help. If you need to make a change to your shipping address or if you forgot to use a discount code – please shoot us an email. We will do our very best to try to make those edits for you.

customercare@blanqi.com

 

Unfortunately, we are not able to change the size, color, or product that you have ordered. Instead, please you notify us right away and we can cancel the order if it has not yet been fulfilled. Then you may reorder correctly, at your convenience.

 

If your order has already been fulfilled, we will not be able to cancel it. You may initiate a quick return of the incorrect item, and simply send it right back to us upon receipt. You may start that process through our returns portal as soon as you receive notice that your order has shipped.

 

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