CAN I EXCHANGE MY MERCHANDISE?

Sara -

Unfortunately we are unable to process exchanges at this time. Thank you for understanding. 

We have an easy online return process that you can initiate through this link BLANQI Returns

  • You will input the email address that you placed your order with and follow the instructions from there. You will be provided with a prepaid return label to print and then you can ship the item back to us. Upon receipt of your items, we will issue your refund so long as your items meet the requirements for return. 

If you have any specific questions regarding our return or exchange policies please feel free to reach out to us at customercare@blanqi.com

Have more questions? Submit a request

2 Comments

  • 0
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    Angelico Heather

    These support tanks are very expensive, for the money you are paying if there is a problem actions should be taken to help customer satisfaction.

    Edited by Angelico Heather
  • 0
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    Sara

    Angelico, 

    We absolutely agree! We do encourage our customers to contact Customer Care if there are any issues regarding flawed or damaged products, or if there are any specific product concerns. We take pride in the high-quality and superior design of our products, and work hard to go above and beyond in our BLANQi.com guest experience.

    If you have any concerns please send us an email at customercare@blanqi.com

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